Return & Refund Policy
Return & Refund Policy
At GadzyHive, your satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.
1. Return Eligibility
- Returned within 7 Days of delivery
- Unused and in original condition
- Includes packaging, tags, manuals, and accessories
- Not damaged due to misuse
We reserve the right to inspect returned items before approval.
2. Return Timeframe
Initiate return within 7 Days of delivery. Email us at:
📧 naveenk071985@gmail.com
Include order number, reason, and photos (if damaged).
3. Refund Process
After inspection, refunds are processed within 5–7 business days to the original payment method.
Shipping charges are non-refundable unless it's our fault.
4. Exchanges
Exchanges are available for damaged, defective, or incorrect items. Contact within 7 days.
5. Damaged or Defective Items
Report within 48 hours with photos/video. We will provide replacement, exchange, or full refund.
6. Non-Returnable Items
- Personal care products (opened)
- Health items (unsealed)
- Used/damaged items (not our fault)
- Final sale items
- Gift cards / digital products
7. Return Shipping
Free for damaged/incorrect items. Otherwise, customer pays return shipping.
8. Cancellations
Orders can be canceled before dispatch. After shipping, return policy applies.
9. Late or Missing Refunds
Check bank/payment provider. Still not received? Contact us.
10. Contact Us
Gadzyhive
📧 naveenk071985@gmail.com
